Résumé
• Build strategic framework for the digital solutions portfolio with the ultimate goal to:
1) Accelerate time to treatment
2) Enhance customer experience
3) Effectiveness & efficiency of our M&S model
About the Role
Your responsibilities include, but are not limited to:
- Is responsible for designing, updating and implementing new go-to-market strategies, with the aim to innovate, accelerate Patient Journey and secure future competitive advantage.
- Driving adoption of Innovative commercial models across the organization
- Development and implementation of robust execution approaches and action plans for Salesforce Excellence and Effectiveness
- Consistent measurement and monitoring (metrics, KPIs, etc) of external competitiveness and execution (e.g., benchmarks against competitors, audits such as STEM, IMS and ATUs, market share progression, NRx/TRx tracking etc)
- Drive Customer engagement Performance: - Quantity & Productivity (of targeted customer engagement - Quality & Mix (impact on business and voice of customer 'VOC') to support the in-market performance of priority brands
- Leads Digital Transformation function and identifies new trends and customer needs, competitive strategies & the evolving technological landscape while facilitating and actively promoting best practices sharing across the enterprise (within and outside of Next Generation Engagement Program)
- Leads and designs an organization-wide learning and capability building programs (Marketing, Sales, Market Access & Medical) making sure proper skills and capabilities for long-term business success exist.
Minimum Requirements
Education:
- University degree (science, business, policy)
- MBA or bioscience, medicine degree (MD/Pharm. D/PhD) will be considered an asset
Languages:
- English & Greek fluent spoken & written.
Experience:
- Extensive (>12) years experience in leadership positions within the pharmaceutical industry and essential knowledge of mature brands
- People Management Experience at least for 3 years
- Proven track-record of P&L and commercial management responsibility
- Senior leadership background experience with multiple Business Unit is a plus.
- Strong Cyprus healthcare system expertise and experience and pharma/healthcare market.
- Strong track-record in launching and pre-launching in a specialty care market
- Expertise in Customer Engagement business processes and platforms
- Good understanding of digital trends & solutions, technology platform and products
- Medical background or medical assignment will be considered an asset
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
