Summary
About the Role
Major Accountabilities
- Review and analyze the local benefit programs as necessary to ensure they are efficient, market competitive, attractive to employees, compliant with local regulatory requirements, and aligned with global benefit principles.
- Responsible for participating in local benefits survey and data submission. Analyse survey results, benchmark local benefits against the market data, and share findings with local stakeholders.
- Manage benefit policy/program renewals, vendor changes, and new program expansions with the support of the cluster benefits lead, local brokers, and procurement to leverage Novartis' global/regional purchasing power.
- Manage the global benefits database for the respective country's benefits plans.
- Support local & global stakeholders in local benefit projects, i.e. new benefits implementation, global rollouts, M&A, etc.
- Support local P&O in ERG discussions to gather feedback on employee benefits programs.
- Submit changes or new benefit proposals for review/information to cluster benefits lead according to the benefits governance framework.
- Prepare periodical reports required for legislative bodies, external vendors, unions, payroll, etc.
- Develop and deliver training and consulting to the country organization on any benefits-related programs & processes.
- Manage the benefits admin experts on day-to-day operational activities and their performance.
- Act as a 1st-level escalation point to employees, country P&O head, and PS&S teams.
- Work closely with P&O PP and external benefits vendors to ensure that the day-to-day administration of the programs is operating efficiently.
- Train the admin experts on benefits SOPs, processes, benefits technology, etc.
- Prepares or reviews process maps with the help of Benefits experts.
- Thrive for process improvements and initiate related projects.
- Acts as a deputy and 2nd line of control to the cluster benefits lead.
Minimum Requirements
- University degree, preferable in economics, mathematics, accounting or equivalent experience
- Fluent in English or local language: Oral & writing
- Minimum 5 years’ experience in management & administration of benefit plans
- People management experience
- Good understanding of logical, rules-based software systems
- Attention to detail and process oriented.
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl.india@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
