Summary
About the Role
Major accountabilities:
- Manage the creation, deployment and on going maintenance of metrics and benchmark to monitor the performance of the global process and its enabling system (s).
- responsible for the management of the end-to-end procurement process by enabling globally defined solutions and driving the local adoption in order to achieve Sourcing excellence -Support the process super user community, ensuring regular engagement, training (including process and tool demo) and collection of feedback.
- Provide guidance and support to the regions and countries and identify areas requiring process and systems reviews.
- Coordinate and support process reviews in the regions and countries and provide direction to develop and implement action plans to address identified gaps.
- Support the execution of the region or countries performance improvement plans.
- Champion specific projects and change management activities to fully establish and continuously improve the process.
- Facilitate the discussion with key stakeholders, within procurement and with other functions, to identify opportunities and to drive full process adoption.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
- Value Delivery (Financial) -Customer Delivery (Customer Satisfaction) -Communication / Change Management -Effectiveness & Efficiency (Process Improvement & Compliance) -Level of standardization,harmonization and reliability of the process and enabling system(s)across Novartis.
- Implementation of process improvements is accordancewith agreed plan and budget
Minimum Requirements:
Work Experience:
- Fix-its/Turnarounds.
- Cross Cultural Experience.
- Major Change.
- Project Management.
- Representing the organization.
- Collaborating across boundaries.
Skills:
- Effective Communication.
- Understanding Digital.
Languages :
- English.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
![A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment. A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.](/themes/custom/nvs_arctic/patterns/images/careers-default-image.webp)