Summary
About the Role
Job Description
Key Responsibilities:
Establish leading practices and consistent ways of working (including documented processes and SLAs where required) to drive efficiency, effectiveness and impact of learning content development and asset production including all learning modalities, internal and external learning content and assets
Implement and maintain (including stakeholder change management) clear decision making processes for learning content development and asset production including learning content ‘build / buy / borrow / re-cycle up-cycle’ with full transparency of our existing and pipeline learning content and asset portfolio
Implement and maintain (including stakeholder change management) learning content governance with external learning vendors as well as internal unit learning, skills and capabilities teams to ensure right level of learning content and asset transparency, access and IP ownership (co-ownership) in full alignment with learning and skills meta-data strategy and approach
Ensure learning content and asset ‘standards’ (internal and external learning asset production) with regular reviews of learning content portfolio for usage, effectiveness
Learning content portfolio management and learning content curation (internal and external content) to ensure we have the right learning content and assets to deliver the learning and skills strategy, aligned with our learner experience enablement vision
Learning solutions deployment support including publishing within our learning technology and people experience ecosystems, learner engagement and virtual classrooms and webinar production
Lead, coach and develop the team of direct reports based in Novartis corporate centres and indirect teams where required
Key performance indicator / measurement of success
Learning effectiveness – including impact of learning programs on employee performance and business outcomes
Learner engagement and satisfaction – including NPS
Learning program completion rates: Monitor the percentage of employees who successfully complete learning programs and coverage of key target audiences
Learning program feedback from employees on the quality and relevance of learning programs – including all aspects of the learning experience (from overall learner experience, duration of the learning program elements, density of content / frameworks, relevance of content as well as learning deployment aspects such as joining instructions)
Minimum Requirements
Bachelor or Master University degree in organisational change, adult learning or related fields desired. Additional professional training and education advantageous
- English
Benefits and rewards:
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:
https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Accessibility and accommodation:
Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion.ireland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
