Summary
About the Role
Major accountabilities:
- Manage the creation, deployment and on going maintenance of metrics and benchmark to monitor the performance of the global process and its enabling system (s).
- responsible for the management of the end-to-end procurement process by enabling globally defined solutions and driving the local adoption in order to achieve Sourcing excellence -Support the process super user community, ensuring regular engagement, training (including process and tool demo) and collection of feedback.
- Provide guidance and support to the regions and countries and identify areas requiring process and systems reviews.
- Coordinate and support process reviews in the regions and countries and provide direction to develop and implement action plans to address identified gaps.
- Support the execution of the region or countries performance improvement plans.
- Champion specific projects and change management activities to fully establish and continuously improve the process.
- Facilitate the discussion with key stakeholders, within procurement and with other functions, to identify opportunities and to drive full process adoption.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
- Value Delivery (Financial) -Customer Delivery (Customer Satisfaction) -Communication / Change Management -Effectiveness & Efficiency (Process Improvement & Compliance) -Level of standardization,harmonization and reliability of the process and enabling system(s)across Novartis.
- Implementation of process improvements is accordancewith agreed plan and budget
Minimum Requirements:
Work Experience:
- Fix-its/Turnarounds.
- Cross Cultural Experience.
- Major Change.
- Project Management.
- Representing the organization.
- Collaborating across boundaries.
Skills:
- Effective Communication.
- Understanding Digital.
Languages :
- English.
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
