Summary
About the Role
About the Role:
To support the development of P&O processes, principles, and guidelines for a small client group, as well as coordinate data analysis and evaluation, in support of the implementation and/or maintenance of processes / services / continuous improvement in scope.
Key Responsibilities:
• Support the team in the operational conversion of P&O strategic objectives.
• Provide support and specific advice in the implementation of processes and standards for all P&O Services aspects (e.g. services, processes, continuous improvement) and provide guidance and assistance on problems and requests to customers/users through consulting and training -Support the identification and planning of services P&O Services will provide.
• Handle standard service requests, answer questions, resolve problems if possible or support problem resolution by close collaboration with next level support and/or experts -Perform user administration tasks (e.g. access management).
• Track service requests and troubleshoots – analyze error messages and questions
• Support periodic cost and efficiency analyses to support productivity objectives • Support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Perform user administration tasks (e.g. access management).
Key Requirements:
• Relevant years of experience in Human Resources
• Experience in customer facing roles
• Experience in virtual/remote teams preferred
• Bachelor's Degree, preferable in Human Resources or Business Administration
• Professional level of English & Hungarian
• Experience with Payroll activities, Benefits Management
• Previous experience with SAP
Benefits and rewards:
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