REQ-10011485
Iun 13, 2024
Vietnam

Sumar

Location: HCMC, Vietnam #LI-Hybrid Novartis is unable to offer relocation support for this role: please only apply if this location is accessible for you. About the Role: Customer Centricity – Customer Value Creation (CVC): lead & implement innovative, sustainable & scalable solutions impacting to patient journey and customer need. Build Novartis as Partner of Choice. Achievement of patient access to Novartis medicines: ensure product availability via managing tender quota, listing process and supply issues. Internal collaboration and enabling function: coordinate cross functions/TA collaboration for better account insight, synergy and solution design, project execution; enable and support commercial team to achieve business objective. This role reports directly into the Regional Key Account Manager.

About the Role

  • Lead and Execute Healthcare solutions partnership programs, Healthcare capability building and other pts Access programs at account level.
  • Ensure the access to innovative medicines for pts through optimizing Hospital Tender quota/listing process and solving all product supply issues.
  • Lead the integrated account plan & execution process as the orchestrator role for better insights and solution design & internal collaboration.

Customer Centricity – Customer Value Creation (CVC)

  • IAP (Integrated Account Plan): leading cross function account insight, defining account stakeholder mapping, building winning strategy and executing account plan in assigned account.

Achievement of patient access to Novartis medicines: product availability via tender formulary process, reimbursement process

  • Product availability for patient access to Novartis medicine: formulary listing, tender quota sufficient for patient access, winning quota share vs competitors.
  • Alignment with the NVS Distributor for effective support of tender management including listing, accurate document submission and product supply/hospital credit...

Internal collaboration and enabling function: coordinate, enable and support commercial team to achieve business objective.

  • Support and enable cross functions (Commercial, Patient Access, Medical...) to achieve business objective in assigned accounts. Working effectively with cross function to get sufficient support: Medical, CE, ERC, Legal.
  • Lead the Account meeting governance for better collaboration, solution design and customer insights.

Others: compliance to all Ethics and Compliance policies and other relevant policy, guidance.

Essential Requirements:

  • Pharmacist background
  • 2 – 5 years’ operational experience in key account management or sale manager
  • Territory experience will be an added advantage
  • Business partnering and influencing
  • Cross functional collaboration

Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

International
Innovative Medicines
Vietnam
Vietnam
Sales
Full time
Regular
No

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

careers default image
REQ-10011485

Key Account Executive/ Manager

Apply to Job