Summary
About the Role
Key Requirements:
- Acting as first level support for our users across the globe, delivering best-in-class solutions and ensuring business continuance in our various platforms.
- Cross functional collaboration. Ability to translate business challenges and addressing them with our IT partners (acting as a bridge between stakeholders and IT team)
- Ability to work with technical team to ensure daily operations continuity; handle multiple processes and activities in parallel (experience with UAM is a plus)
- Drive process excellence initiatives ensuring our recurring process are optimal, while keeping a user-centric mindset. Identify the scope of process improvements, automations to facilitate efficient operations.
- Interact each day with various business stakeholders; so, having clear and effective communication is the key.
- Work closely with product managers to facilitate new solutions, features by supporting data analysis, setting up standard processes and documentation.
Essential Requirements:
- Master’s/bachelor’s degree in business management, Finance or FinTech related field or Chartered Accountant.
Desirable Requirements:
- 5+ Years of experience in business operations, skills and/or practical experience on basic Finance data analytics. (2+ years' experience for SFA) (might be open for shorter experience, up to you if SFA is must.)
- Excellent communication skills, experience to communicate with business leaders through all level of organization.
- Experience of working on business system analysis, process automations; data simplification using advance tools.
- Ability to manage multiple tasks, deadlines and adapting to continuous system changes.
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Key Requirements:
- Acting as first level support for our users across the globe, delivering best-in-class solutions and ensuring business continuance in our various platforms.
- Cross functional collaboration. Ability to translate business challenges and addressing them with our IT partners (acting as a bridge between stakeholders and IT team)
- Ability to work with technical team to ensure daily operations continuity; handle multiple processes and activities in parallel (experience with UAM is a plus)
- Drive process excellence initiatives ensuring our recurring process are optimal, while keeping a user-centric mindset. Identify the scope of process improvements, automations to facilitate efficient operations.
- Interact each day with various business stakeholders; so, having clear and effective communication is the key.
- Work closely with product managers to facilitate new solutions, features by supporting data analysis, setting up standard processes and documentation.
Essential Requirements:
- Master’s/bachelor’s degree in business management, Finance or FinTech related field or Chartered Accountant.
Desirable Requirements:
- 5+ Years of experience in business operations, skills and/or practical experience on basic Finance data analytics. (2+ years' experience for SFA) (might be open for shorter experience, up to you if SFA is must.)
- Excellent communication skills, experience to communicate with business leaders through all level of organization.
- Experience of working on business system analysis, process automations; data simplification using advance tools.
- Ability to manage multiple tasks, deadlines and adapting to continuous system changes.
Why Novartis:
Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us!
Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network:
If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here:
https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.