Major Responsibilities

• Lead a team of talented individuals, empowering them to deliver outstanding results, while maintaining their ongoing commitment to grow professionally
• Support the Therapeutic Areas in devising, executing and innovating on go to market strategies
• Coordinate Sales Force Effectiveness activities, from target setting processes, to monitoring Field Execution to chairing Incentive Committees
• Sustain the continuous improvement journey in Patient Support Programs, from Value Proposition design to Operations and Quality Management
• Build up the organization’s Omnichannel Campaign Management capabilities, supporting the team in becoming a key business ally
• Ensuring synergies with key areas which generate content and position the company (eg. Communications, Public Affairs) are always captured
• Create a Data and Analytics strategy, from monitoring Performance to tracking Operations to generating valuable business Insights
• Promote a culture of innovation by introducing new tools, technologies, and practices
• Develop a local Innovation narrative, socializing internally, building associate capabilities and becoming an external advocate
• Accompany other functions of the organization, such as Medical and Access, in building new capabilities and deliver superior performance, including field execution metrics customer engagement excellence
• Where applicable, drive performance, via innovative go to market models, for Portfolio and Alliances brands, and BD&L opportunities
• Continuously review the progress and scope of work, fine tuning the plan for continuous impact accordingly
• Continuously review processes and propose new ways of doing them better and simpler
• Benchmark against industry standards to adopt best practices in the domain within the role’s remit
• Co-develop an AI strategy and co-lead the transformation roadmap for the company, from identifying key use cases to upskilling the workforce
• Become a key member of the IMLT, supporting key cross-functional workstreams and inspiring prompt decision making with enterprise mindset
• Become a key partner of the Business and the Functions also from a regional perspective, to understand priorities and strategy in field execution matters and beyond
• Execute all the above with the utmost adherence to Internal processes/policies and with the highest ethical standards

Key Requirements

Experience

• Degree in Medicine (or Bio Sciences), Engineering, Business Administration or Communication Sciences
• 15+ years of experience leading diverse multi-functional teams of various sizes
• 5+ years of experience in Life Sciences and/or Healthcare
• Extensive Consulting and/or Project Management experience
• Entrepreneurial experience as a founder or early employee
• Experience working with/for Government
• Previous exposure to designing and managing Patient Support Programs
• Understanding of Outcome Based Agreements in Life Sciences
• Proven record inspiring and leading change

Capabilities

• Digital Marketing: Content Strategy, Email Marketing, Search Engine Optimization, Paid (Online) Advertising, Omnichannel Campaign Orchestration
• Data & Analytics: Data Strategy, Customer Insights, Return On Investment Analysis (ROI), A/B testing, Data Science pipelines
• Innovation: Scrum, Design Thinking, Business Model Canvas, Generative AI task execution and creative workflow management
• Operations: Operations Management, Quality Control, Six Sigma
• Leadership: Change Management, Cross-Functional Collaboration, Influencing Skills, Stakeholder Engagement and Management
• Other: Agility, Adaptability, People Management, Public Speaking

Languages

• Native Spanish
• Fluent English