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Lead and manage a dedicated team of Trial Vendor Associate Directors (TVADs) and Trial Vendor Senior Managers (TVSMs), providing developmental support and guidance to the team .Actively provide direction on navigating stakeholder relationships, resolving operational challenges, and implementing best practices in vendor management.
Manage resource allocation and collaborates with Vendor Program Strategy Directors to ensure resource planning within assigned community.
About the Role
Key responsibilities:
- Leader of a Trial Vendor Managers community. This includes people management responsibility within the Trial Vendor Managers organization
- Oversees the execution and delivery of a portfolio of GCO supported clinical studies for Novartis of diverse complexities and priorities within the assigned community.
- Establish and manage a community of Trial Vendor Managers that is self-organized, disciplined, and able to independently set community objectives.
- Constantly improve and innovate in the trial vendor management execution of several types of trials within the assigned community.
- Together with the Head of Trial Vendor Management and the VPSDs, performs ongoing assessment and promotes efficient allocation of TVMs to ensure balanced workload in line with GCO priorities
- Hiring, onboarding, development, and retention of TVMs
- Coaches TVMs to have the required level of capabilities, including understanding of agile principles, therapeutic area, and vendor deliverables knowledge, to successfully deliver timely, high-quality studies that meet business outcomes
- Apply and encourage an agile mindset, values, and principles, be an ambassador and a catalyst for the established ways of working (with focus on vendor management activities)
- Partner with TVMs to foster their growth in leadership through role modeling, mentoring and coaching; refrain from command-and-control leadership
- Sponsor of community(ies) of practice relevant to specific topics
- Accountable for all clinical vendor related operational trial deliverables, according to timelines, budget, operational procedures, quality/compliance and performance standards.
- Collaborates with the VSM/IOM for category specific responsibilities.
- Responsible for all activities for which no VSM is assigned and for all of the service deliveries after Study Start-up when the VSM is no longer assigned to the study.
Essential Requirements:
- Bachelor's degree or equivalent degree is required, with advanced degree preferred.
- 10+ years working experience and excellent knowledge of the clinical operation processes and vendor management
- Demonstrate strong people management skills in a matrix environment
- Excellent knowledge of GxP and ICH regulations
- Very good knowledge of clinical trial design and mapping to supplier requirements
- Thorough and technical understanding of Novartis specifications for supplier provided services
- Vendor management; outsourcing, contracting, sourcing, of clinical services
- Results-driven: demonstrated ability of completing projects on time
- Ability to work in cross-functional teams and a matrixed environment
- Strong influencing and negotiation skill
- Excellent written and oral communications skills
- Very good problem-solving skills
- Demonstrated willingness to make decisions and to take responsibility for such
- Excellent interpersonal skills
- Proven networking skills and ability to share knowledge and experience amongst colleagues.
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.
Accessibility and accommodation: Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to receive more detailed information about the essential functions of a position, please send an e-mail to diversity.inclusion_ch@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
