Project Name: Frimley MS Service Redesign and Capacity Support
Project Summary:
The Collaborative Working Project (CWP) aims to redesign and expand the Multiple Sclerosis service with the addition of a Multiple Sclerosis Specialist Nurse to support with the management, review, and follow-ups of Multiple Sclerosis patients. This will address the staff shortages being experienced and help tackle the backlog of patients.
Planned Milestones:
| Milestone | Description |
|---|---|
| 1 | Project kick off meeting between Novartis and CW Partner. |
| 2 | Recruitment and onboarding of MS Specialist Nurse. Clinical Activity begins and baseline Service Data collected. |
| 3 | 6 months Service Data collected. |
| 4 | 12 months Service Data collected. |
| 5 | 15 months Service Data collected and Business case submitted. |
| 6 | Project Outcomes Summary completed (including 18 months Service Data collected). |
Expected Benefits:
Benefits to NHS
- Improved quality of care
- Reduction in patient waiting lists
- Improved efficiency of referral to treatment times and outcomes
- Improved experience of staff by spreading workload
- Improved patient outcomes due to faster time from referral to treatment
- Improved access to NICE recommended therapy
- Enhanced patient experience of the NHS MS Service by reducing unnecessary waiting times.
Benefits to Patients
- Improved patient outcomes due to faster time from referral to treatment
- Improved access to NICE recommended therapy
- Enhanced patient experience of the NHS MS Service by reducing unnecessary waiting times.
Benefits to Novartis
- Learnings relating to the use of experienced MS nurses in place of MS consultants
- Better understanding of overall customers’ and patients’ needs;
- Optimal use of medicines (including Novartis medicines) in appropriate patients
Start Date & Duration: October 2022 for 23 months (September 2024)
UK2210138101