Sr. Manager, GxP T&L

Operational

• Ensure compliance of Training Quality system across NO.
• Ensure creation and maintenance of appropriate qualification requirements for tasks and roles within NO in order to support associate’s qualification
• Ensure the creation and maintenance of appropriate training interventions, to support associate’s qualification.
• Ensure efficient, effective and compliant use of the LMS across NO.
• Responsibility for supporting and managing E2E reporting process and on-time delivery of continuous, periodic reports.
• Where required, provide NO sites undergoing inspections and audits covering the Training Quality System with appropriate support
• Leading Training and Learning associates in the GOC in order to provide support to the processes related to Training quality system.
• Responsibility for personal, technical, functional and professional development of NO T&L team.
• Providing conditions for and control of the implementation of HSE tasks and requirements in the unit.
• Other tasks determined during the annual objectives setting process and by KPIs.
• Other tasks as assigned by the supervisor and tasks based on a specific appointment.
• Communicate company vision and values.
• Focus to create value to customer.
• Lead projects of productivity and efficiency for the T&L processes.

Leadership & Culture

• Leading the team with purpose and vision of Novartis.
• Support NO Learning Strategy.
• Leads people processes through recruitment, training, coaching and performance to meet all operation requirements and supports a robust career path deployment and succession plan for area of responsibility.
• Invest time in personally developing and coaching talents.
• Actively support and promote talent exchange for the benefit of the individuals and organization.
• Support in identifying training for all in-scope associates.
• Ensure that associates are qualified for a GMP task prior to independent performance.
• Monitor overall training compliance for in-scope associates.
• Identify and maintain a list of subject matter experts for in-scope areas of expertise.
• Create a work environment that enables high employee engagement.
• Role model the culture aspiration of being Curious, Inspired and Un-bossed.

HSE

• HSE incidents reporting if any

Key Performance Indicators 

• Successful support and development of training team.
• On time service delivery with compliance accordance to GxP.
• Collaboration with main stakeholder and positive solutions.

Soft Skills

• Consulting, facilitation and business partnering skills
• Ability to work with a cross-functional, cross-cultural team within a matrix organization
• Strong customer service orientation

Professional

• Knowledge of curricula management methodologies; experience in curation of learning content
• Knowledge of adult learning principles, instructional design and evaluation of learning outcomes
• Knowledge of compliance requirements (GxP, HSE, legal etc)

Leadership

• Demonstrates strong self-awareness and continually seeks feedback to support own development
• Strong negotiation skills with SMEs

Education:

Master’s / Bachelor degree in pharmacy or Science or Business Administration.

Languages:

Fluent English (oral and written) 

Experiences:

Min 8 years of experience from pharmaceutical industry preferably manufacturing Sites, 5 years of experience in field of GxP training & learning as a leader role.

Knowledge of GxP; Audit Management; Quality decision making; Inspection Preparedness.

MS Office applications and other standard IT applications supporting T&L activities