AD, NPS Analytics – LEAP Operations

Ideal Background  (State the preferred education and experience level)

Education (minimum/desirable):

• Bachelor of Science degree required
• Advanced degree (MS or MBA) preferred

Languages:

• Fluent English

Experience:                

• 5 + years of progressive analytics experience with demonstrated ability in leading and building data-driven teams
• Minimum 2 years of experience in patient services and reimbursement operations, either in Pharma or at reimbursement HUBs
• Demonstrated experience of delivering real-time operational insights in Patient services and reimbursement operations, strongly preferred.
• Demonstrated ability into working with data from CRM platforms, telephony systems, electronic reimbursement systems, pharmacy, Co-pay etc.
• Demonstrated ability in championing the use of innovative data science solutions to drive change in operations
• Experience analysing complex situations, integrating & synthesizing data from various sources, establishing a complete cohesive picture and delivering actionable insights
• Strong communication skills and ability to translate technical information into simple insights for leaders
• Experience in driving results in a matrix organization
• Proven self-starter and ability to deliver strongly in a “hands-on” role

The ideal location for this role is Pheonix, AZ or East Hanover, NJ. Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 20% travel.

Leadership Competencies

• Leadership, problem solving and decision making
• Analytical thinking, communication /teamwork, planning and organizing
• Excellent written and oral communication skills, including the ability to translate a complex reports and analysis easy to understand presentations; proven ability to effectively present results to internal clients up to the executive level
• Business Acumen - ability to link multiple insights across brands and channels to generate insights, prioritize business questions and develop effective recommendations
• Learning agility: ability to pick up new trends and learn quickly
• Demonstrated partnering and influencing skills, stakeholder management, project management, people management
• Solid understanding of analytics in the pharma and patient services industry
• Coaching and identifying process improvement opportunities

The pay range for this position at commencement of employment is expected to be between $144,000.00 and $216,000.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.