תקציר
About the Role
Major accountabilities:
- Manage dedicated external partner for content approval, ensure adequate staffing for content approval team and ongoing performance management.
- Manage content standards - including updates of relevant guideline and processes to ensure consistency and quality of reviews. Coordinate implementation, change management, communication and business training plans across functions and geographies
- Business partnership - by proactively solving bottlenecks and inefficiencies as it relates to content approval, while ensuring compliance of materials with global regulations and company policies.
- Be single point of contact and subject matter expert for content approval teams and provide guidance & support to the other departments on medical topics related to product promotion and marketing (e.g. medical, marketing, regulatory affairs, and clinical development).
- Manage training needs – including training programs for content creators, medical and commercial reviewers .
Act as a System Expert and Medical Affairs Superuser
Key performance indicators:
- Number of materials challenged / incompliant - per month.
- Business partnership satisfaction - quarterly surveys.
- Review and Approval timelines – per asset types / monthly.
Minimum Requirements
Education & Experience:
- Medical or science-related degree, MBA, or other business-related qualification. Content Approval Certifications are an advantage.
- Preferred 5-6 years professional experience in pharma industry.
- In depth understanding of the operations of a pharmaceutical company including marketing, medical, value and access, commercial, compliance, digital/social media, content management and production.
- Strong knowledge of compliance / regulatory requirements in the pharmaceutical industry and Novartis internal policies
- Experience with reviewing or approving business material
- Experience managing an external service partner.
Skills:
- Excellent interpersonal skills and ability to develop trusting relationships with stakeholders
- Excellent analytical/reasoning, problem solving, organizational and multi-tasking skills
- Strong policy, process, and project management skills
- Knowledge expert of Novartis compliance policies, procedures and how they apply to associates’ roles and responsibilities.
- Ability to work seamlessly with all levels of personnel
- Demonstrated sensitivity and knowledge of cultural differences with experience in multi-country, multi-cultural environments and demonstrated success with global collaborations
- Proactively and creatively problem-solves, makes effective and timely decisions while skillfully negotiating to resolve conflicts across functions and between stakeholders
- For internal candidates: Strong Novartis internal network, preferably on a global and local level
Languages:
- Fluent English (spoken and written)
- Additional languages will be an advantage
Closing date for applications: 26 July 2024
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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