תקציר
About the Role
Key Responsibilities:
Daily oversight and operational management of the PSP by monitoring program goals and key performance indicators (monitor PSP performance)
Apply related brand strategies and tactics, ensuring the team executes optimally.
PSP Budget management (tracking and reconciliation)
Track and monitor program performance as per PSP’s KPIs and strive for continuous improvement.
Communicate PSP performance to key stakeholders and improvement plans, if needed.
Highlight trends and insights that can be ascertained from the PSP data.
Recommend continuous improvement initiatives that will drive PSP improvement plans and solutions to optimize patient access to therapy, including digital innovations (speed, quality, cost and productivity)
Work in collaboration with ESP to find efficiencies
Build and develop productive working relationships with external service providers and internal cross-functional stakeholders.
Essential Requirements:
- Bachelor’s degree required
- In-depth knowledge of the Canadian healthcare systems (national and provincial) and environment (reimbursement landscape)
- 8+ years of experience in the pharma / healthcare industry
- Demonstrated experience managing PSP operations or Specialty Drug Patient Programs
- Customer & patient focused with a solution-oriented mindset
- Proactive & self-starter
- Strong interpersonal and communication skills
- Act as a change agent and embrace/champion new ways of working
Desirable Requirements:
- Pharmacovigilance, compliance and knowledge of Canadian (national and provincial) health care systems and environment is an asset
- Budgeting & financial control management skill set, and Lean Six Sigma certification is an asset
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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