Senior Specialist DDIT ISC Detection & Response

MAJOR ACCOUNTABILITIES

In addition to accountabilities listed above in Job Purpose:

• Security Monitoring and Triage

  • Monitor in real time security controls and alerts originating from the Novartis IT ecosystem

  • Communicate with technical and non-technical end users who report suspicious activity

• Forensics and Incident Response

  • Conduct initial investigations into suspicious events and activity

  • Gather live evidence and logs from a variety of devices and applications

  • Support incident response activities including scoping, communication, reporting, and long term remediation planning

  • Prepare technical reports for business stakeholders and IT leadership

• Big Data analysis and reporting:

  • Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights.

  • Research, develop, and enhance content within SIEM and other tools

• Technologies and Automation:

  • Interface with engineering teams to propose new automation and orchestration concepts

  • Research and test new technologies and platforms; develop recommendations and improvement plans

• Day to day:

  • Perform host based analysis, artifact analysis, network analysis, and malware analysis in support of security investigations and incident response

  • Coordinate investigation, containment, and other response activities with business stakeholders and groups

  • Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material

  • Provide mentoring of junior staff and serve as point of escalation for higher severity incidents

  • Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement

  • Recommend or develop new detection logic and tune existing sensors / security controls

  • Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs

  • Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network

• Effectively investigate to identify root cause, including attack vector, exploitation, and other techniques utilized to bypass security controls

• Accurately diagnose impact, damage, and mitigation techniques needed to restore business operations and minimize reoccurrence

• Identify technology and process gaps that affect CSOC services; develop solutions and make recommendations for continuous improvement

• Provide oversight and support for first level monitoring and triage to ensure effective operations and mitigation of lower impact incidents

• Good cultural orientation and strong influencer of information risk management, information security, IT security, to be embedded across IT, OT and Medical Technologies

Number of associates:

Management responsibility

Financial responsibility

No direct

As the role is part of a global organization, willingness for required traveling and flexible work hours is important.

EDUCATION

• University working and thinking level, degree in business/technical/scientific area or comparable education/experience

• Professional information security certification, such as CISSP, CISM or ISO 27001 auditor / practitioner is preferred. Professional (information system) risk or audit certification such as CIA, CISA or CRISC is preferred

EXPERIENCE

• 3+ years experience in cybersecurity / security operations

• Experience in Information Technology / Analytical role preferred

• Experience in IT administration with technical, analytical and conceptual skills

• Experience in reporting to and communicating technical and non-technical business stakeholders

• Excellent written and verbal communication and presentation skills; interpersonal and collaborative skills; and the ability to communicate information risk-related and incident response concepts to technical as well as nontechnical audiences

PRODUCT/MARKET/CUSTOMER KNOWLEDGE

• Understanding of pharmaceutical industry, including familiarity with business processes in a global pharmaceutical industry

SKILLS/JOB RELATED KNOWLEDGE

• Good mediation and facilitation skills

• Good knowledge of IT Security Project Management

• Understanding and knowledge of general IT infrastructure technology and  systems

• Knowledge of (information) risk management related standards or frameworks such as COSO, ISO 2700x, CobiT, ISO 24762, BS 25999, NIST, ISF Standard of Good Practice and ITIL

• Knowledge of security frameworks such as Hitrust

• Host and network based forensic collection and analysis

• Dynamic malware analysis, reverse engineering, and/or scripting abilities

• Familiarity with Encase, Responder, X-Ways, Volatility, FTK, Axiom, Splunk, Wireshark, and other forensic tools

• Understanding of Advanced Persistent Threat (APT) and associated tactics.

• Research, enrichment, and searching of indicators of compromise

• Very strong team and interpersonal skills along with the ability to work independently and achieve individual goals.

• Coordinate with other team members to achieve the specified objectives.

• Effective oral and written communication skills

NETWORKS

• High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity

• Ability to handle competing priorities, and seeking consensus when stakeholders have different or even contradicting opinions

Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network