Summary
About the Role
Major Accountabilities:
In addition to accountabilities listed above in Job Purpose:
Security Monitoring and Triage
Monitor in real time security controls and alerts originating from the Novartis IT ecosystem
Communicate with technical and non-technical end users who report suspicious activity
Forensics and Incident Response
Conduct initial investigations into suspicious events and activity
Gather live evidence and logs from a variety of devices and applications
Support incident response activities including scoping, communication, reporting, and long term remediation planning
Prepare technical reports for business stakeholders and IT leadership
Big Data analysis and reporting:
Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights.
Research, develop, and enhance content within SIEM and other tools
Technologies and Automation:
Interface with engineering teams to propose new automation and orchestration concepts
Research and test new technologies and platforms; develop recommendations and improvement plans
Day to day:
Perform host based analysis, artifact analysis, network analysis, and malware analysis in support of security investigations and incident response
Coordinate investigation, containment, and other response activities with business stakeholders and groups
Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material
Provide mentoring of junior staff and serve as point of escalation for higher severity incidents
Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement
Recommend or develop new detection logic and tune existing sensors / security controls
Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs
Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network
KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS
Effectively investigate to identify root cause, including attack vector, exploitation, and other techniques utilized to bypass security controls
Accurately diagnose impact, damage, and mitigation techniques needed to restore business operations and minimize reoccurrence
Identify technology and process gaps that affect CSOC services; develop solutions and make recommendations for continuous improvement
Provide oversight and support for first level monitoring and triage to ensure effective operations and mitigation of lower impact incidents
Good cultural orientation and strong influencer of information risk management, information security, IT security, to be embedded across IT, OT and Medical Technologies
JOB DIMENSIONS (Job Scope)
Number of associates:
Management responsibility
Financial responsibility
No direct
PERSONAL CONSIDERATIONS
As the role is part of a global organization, willingness for required traveling and flexible work hours is important.
EDUCATION / EXPERIENCE
EDUCATION
University working and thinking level, degree in business/technical/scientific area or comparable education/experience
Professional information security certification, such as CISSP, CISM or ISO 27001 auditor / practitioner is preferred. Professional (information system) risk or audit certification such as CIA, CISA or CRISC is preferred
EXPERIENCE
3+ years experience in cybersecurity / security operations
Experience in Information Technology / Analytical role preferred
Experience in IT administration with technical, analytical and conceptual skills
Experience in reporting to and communicating technical and non-technical business stakeholders
Excellent written and verbal communication and presentation skills; interpersonal and collaborative skills; and the ability to communicate information risk-related and incident response concepts to technical as well as nontechnical audiences
PRODUCT/MARKET/CUSTOMER KNOWLEDGE
Understanding of pharmaceutical industry, including familiarity with business processes in a global pharmaceutical industry
SKILLS/JOB RELATED KNOWLEDGE
Good mediation and facilitation skills
Good knowledge of IT Security Project Management
Understanding and knowledge of general IT infrastructure technology and systems
Knowledge of (information) risk management related standards or frameworks such as COSO, ISO 2700x, CobiT, ISO 24762, BS 25999, NIST, ISF Standard of Good Practice and ITIL
Knowledge of security frameworks such as Hitrust
Host and network based forensic collection and analysis
Dynamic malware analysis, reverse engineering, and/or scripting abilities
Familiarity with Encase, Responder, X-Ways, Volatility, FTK, Axiom, Splunk, Wireshark, and other forensic tools
Understanding of Advanced Persistent Threat (APT) and associated tactics.
Research, enrichment, and searching of indicators of compromise
Very strong team and interpersonal skills along with the ability to work independently and achieve individual goals.
Coordinate with other team members to achieve the specified objectives.
Effective oral and written communication skills
NETWORKS
High level of personal integrity, and the ability to professionally handle confidential matters and exude the appropriate level of judgment and maturity
Ability to handle competing priorities, and seeking consensus when stakeholders have different or even contradicting opinions
OTHER
Fluency (written and spoken) in English
CORE COMPETENCIES
Leadership
Establishes clear direction and sets stretch objectives. Aligns and energizes Associates behind common objectives. Champions the Novartis Values and Behaviors. Rewards/encourages the right behaviors and corrects others.
Establishes clear directives and objectives.
Communicates positive expectations for others on the team.
Integrates and applies learning to achieve business goals.
Customer/Quality Focus
Assigns highest priority to customer satisfaction. Listens to customer and creates solutions for unmet customer needs. Established effective relationships with customers and gains their trust and respect.
Defines quality standards to ensure customer satisfaction.
Creates and supports world-class quality standards to ensure customer satisfaction.
Fast, Action-Oriented
Is action-oriented and full of energy to face challenging situations. Is decisive, seizes opportunities and ensures fast implementation. Strives for simplicity and clarity. Avoids 'bureaucracy'.
Alerts others to potential risks and opportunities.
Keeps organizational processes simple and efficient.
Takes acceptable/calculated risks by adopting new or unknown directions.
Results Driven
Can be relied upon to succeed targets successfully. Does better than the competition. Pushes self and others for results.
Anticipates potential barriers to achievement of shared goals.
Pushes self and others to see new ways of achieving results (e.g., better business model).
Uses feasibility and ROI analyses to ensure results.
Keeps pace with new developments in the industry.
Why Novartis? Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards