REQ-10029110
nov 14, 2024
India

Summary

Able to manage technical complaints by driving the manufacturing investigation, supporting Site’s Subject Matter Experts and CAPA definition.

About the Role

Major accountabilities - Responsibilities include but are not limited to:

- Managing technical complaints by driving the manufacturing investigation, supporting Site’s Subject Matter Experts and CAPA definition

- Support continuous improvement of our activities, procedures and knowledge as well as experience sharing inside and outside the Site

Minimum requirements - What you’ll bring to the role:

- Proven professional experience in pharmaceutical manufacturing site and/or QA/QC

- Graduate in Chemistry, Pharmacy, Microbiology, Biotechnology or another related science

- Knowledge of aseptic manufacturing processes / sterile dosage forms as well as Medical Device/Combination Products is desirable

- Profound experience in the investigation of deviations (root cause investigation according to standard methods)

- Knowledge of current GMP

- Strong communication skills and high agility to successfully work with a variety of individuals in inter-disciplinary teams

- Proficiency in English (spoken & written)

Experience:

• 6-10 years of relevant experience in Quality Operations.

Why Novartis:  Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture

You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards

Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Operations
Innovative Medicines
India
Hyderabad (Office)
Quality
Full time
Regular
No

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.

A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10029110

Associate Manager - Complaints Management

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