Summary
About the Role
SCM Associate Analyst
About the Role:
Support the TechOps (Hyderabad) – Artwork Operations team in the coordination of various Artwork Operations activities in compliance with Good Manufacturing Practices (GMP) & Regulatory requirements while crafting value for our internal customers across all Novartis divisions across geographies.
Key Responsibilities:
- Manage the Artwork Supply Chain right from the time a Change Request is received till the time the print ready artwork is supplied to the site & the change is closed while adhering to all service important metrics and always remaining compliant to Novartis quality standards & regulatory requirements.
- Act as a Single Point of Contact (SPoC) for various customers within ESO (CMOs, ESO Service Operations Lead, etc.) and NTO sites.
- Support any major projects (divestments, transfers, mergers, etc.) in the Novartis Artworks space.
- Ensure “On Time in Full” delivery of high-quality artworks fully aligned with Novartis standards and in-country regulatory, marketing, manufacturing & legal compliance to internal Artwork customers & collaborators.
- Proactively report all challenges through timely escalations.
- Ensure that the service dashboard, order management framework are always kept updated.
- Regularly communicate with customers & partners to collect feedback on support services, report deliverable status and continuously acquire process knowledge.
- Support in enhancing quality drivers like upgrading standard operating procedures, working procedures & process charts as per business requirements.
- Report deliverable status and continuously acquire process knowledge.
Essential Requirements:
- Advanced project management skills with strong quality & compliance attitude.
- Excellent negotiation, analytical & communication skills (both written & verbal).
- Excellent stakeholder management & customer service skills.
- Ability to work seamlessly across functions, geographies & cultures.
Desirable Requirements:
- Minimum university degree or equivalent experience in technical or business field
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
You’ll receive: You can find everything you need to know about our benefits and rewards in the Novartis Life Handbook. https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
