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About the Role
Major Accountabilities
- MSLの現状の顧客に対するコミュニケーションスキルをアセスメントし、Field OJTやロールプレイなどの実践的なトレーニングを企画実行し、ノバルティスで使用しているコミュニケーションスキルのフレームの定着及びレベルアップをはかる
- MSL GMのコーチングスキルをアセスメントし、その課題についてTeachingやcoachingをしながら、GMがMSLに対して、自信をもってコーチングできるようプログラムを企画立案、実行していく。
- MSL GMに対するコーチング研修とMSLに対するコミュニケーションスキル研修を連動させ、包括的な研修を企画実行する。
- 現状をアセスメントし、Medical Affairsの主要なステークホルダーの期待レベルとのギャップを正確に把握する。
- 現状レベルと期待レベルのギャップ評価に基づき、短期および長期のトレーニング計画をする。また実施に際しては、
- 全てのトレーニングにおいて、その実施方法、評価、評価の測定方法、パフォーマンスや報告については、標準化された方法を確立し、展開する。
Key Performance Indicators
- Upskill of Medical capabilities（MSL GM coaching skill, MSL impactful communication skills）
Background:
Education
- Bachelor’s degree
Languages
- Japanese, Intermediary English, Desire to learn English now.
Experience/Professional requirement
- People assessment and gap analysis experienced
- At least 3 years' experience in training role in a pharmaceutical industry
- Proficient or partially licensed in SLII Coaching, selling skill.
- Experience of successfully working with and influencing senior leaders.
- At least 2years of people management experience（Preferred）
Competency
- Good communication skill
- Presentation, facilitation and coaching skill.
- Project management skill
- Logical thinking skill
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
