Summary
About the Role
Location: Hybrid. CDMX
Your responsibilities include, but are not limited to:
• Monitor and maintain correct system transactions related to order management processes according to defined business cases.
• Provide guidance and assist assigned customers for returns, write-off’s, rebates and credit/debit notes according to the established SOPs and guidelines.
• Perform system bookings for returns and issue credit notes in a timely manner taking into consideration month-end, quarter-end and year-end financial timelines.
• Define and decide on priorities for physical deliveries in collaboration With the Manufacturing Sites
• Perform order confirmation / inbound and outbound system bookings for manually placed orders in
• Maintain a proactive and close communication with customers and suppliers aligning daily business to guarantee a high customer service level at all times
• Facilitate communication of all customers and suppliers in alignment with direct communication principles and actively support in case no direct communication is in place
Role Requirements :
• University degree – Preferably Finance/Accounting or Business Administration
• Experience in Accounting/Finance: +2 years
• English (advanced)
• Experience with SAP, or comparable systems, preferred.
• Excellent attention to detail and organizational abilities
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that
change patients’ lives. Ready to create a brighter future together? : https://www.novartis.com/about/strategy/people-and-culture
Benefits and rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Ajustes de accesibilidad
Novartis tiene el compromiso de trabajar y proporcionar adaptaciones razonables para personas con discapacidad. Si, debido a una condición médica o discapacidad, necesita una adaptación razonable para cualquier parte del proceso de contratación, o para des empeñar las funciones esenciales de un puesto, envíe un correo electrónico a [email protected] y permítanos conocer la naturaleza de su solicitud y su información de contacto. Incluya el número de posición en su mensaje.