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About the Role
Location: Hybrid. CDMX
Your responsibilities include, but are not limited to:
• Provides day-to-day Time Services Delivery operations with compiling and entering time & attendance data, and reconcile errors to maintain accurate and complete time & attendance records, all in timely and accurate manner.
• Acts as SME for Times Services related to data and processes
• Ensures maintenance of all relevant HR related data is correct and complete
• Respects and follows the payroll calendar to prepare the necessary payroll inputs
• Resolves time & attendance related queries and issues within the standard established time frames raised by various partners, incl. associates
• Calls out requests and issues that cannot be resolved directly to the appropriate customer concern point of contact (i.e. IT / Time Services Unit Lead)
• Extracts regular and ad hoc reports needed for payroll and other branches upon request
• Track service requests and troubleshoots – analyze error messages and questions
• Support periodic cost and efficiency analyses to support productivity objectives, support personnel cost budgeting process and control.
• Support evaluation of the services / processes / continuous improvement in scope.
• Contribute to people and organization services projects at country or BU leve
This position is temporary for 11 months
Role Requirements :
• Bachelor’s degree in HR/other related field.
• Fluent in English and French
• Experience working in a shared service center model in a global environment a must.
• Must have experience with time management for the Canada
• Must have experience with HR systems and be systems savy.
• Strong knowledge and understanding of HR processes.
• Ability to interact with all levels of management.
• Knowledge of SAP HR required.
• Proficient with MS Excel, Word and PowerPoint
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that
change patients’ lives. Ready to create a brighter future together? : https://www.novartis.com/about/strategy/people-and-culture
Benefits and rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network