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About the Role
MAJOR ACCOUNTABILITIES:
- Security Monitoring and Triage
- Monitor in real time security controls and alerts originating from the Novartis IT ecosystem
- Communicate with technical and non-technical end users who report suspicious activity
- Forensics and Incident Response
- Conduct initial investigations into suspicious events and activity
- Gather live evidence and logs from a variety of devices and applications
- Support incident response activities including scoping, communication, reporting, and long term remediation planning
- Prepare technical reports for business stakeholders and IT leadership
- Big Data analysis and reporting:
- Utilizing SIEM/Big data to identify abnormal activity and extract meaningful insights.
- Research, develop, and enhance content within SIEM and other tools
- Technologies and Automation:
- Interface with engineering teams to propose new automation and orchestration concepts
- Research and test new technologies and platforms; develop recommendations and improvement plans
- Day to day:
- Perform host based analysis, artifact analysis, network analysis, and malware analysis in support of security investigations and incident response
- Coordinate investigation, containment, and other response activities with business stakeholders and groups
- Develop and maintain effective documentation; including response playbooks, processes, and other supporting operational material
- Provide mentoring of junior staff and serve as point of escalation for higher severity incidents
- Develop incident analysis and findings reports for management, including gap identification and recommendations for improvement
- Recommend or develop new detection logic and tune existing sensors / security controls
- Work with security solutions owners to assess existing security solutions array ability to detect / mitigate the abovementioned TTPs
- Creating custom SIEM queries and dashboards to support the monitoring and detection of advanced TTPs against Novartis network.
KEY PERFORMANCE INDICATORS / MEASURES OF SUCCESS:
- Effectively investigate to identify root cause, including attack vector, exploitation, and other techniques utilized to bypass security controls
- Accurately diagnose impact, damage, and mitigation techniques needed to restore business operations and minimize reoccurrence
- Identify technology and process gaps that affect CSOC services; develop solutions and make recommendations for continuous improvement
- Provide oversight and support for first level monitoring and triage to ensure effective operations and mitigation of lower impact incidents
- Good cultural orientation and strong influencer of information risk management, information security, IT security, to be embedded across IT, OT and Medical Technologies.
EXPERIENCE:
- 3+ years experience in cybersecurity / security operations
- Experience in Information Technology / Analytical role preferred
- Experience in IT administration with technical, analytical and conceptual skills
- Experience in reporting to and communicating technical and non-technical business stakeholders
- Excellent written and verbal communication and presentation skills; interpersonal and collaborative skills; and the ability to communicate information risk-related and incident response concepts to technical as well as nontechnical audiences
SKILLS/JOB RELATED KNOWLEDGE:
- Good mediation and facilitation skills
- Good knowledge of IT Security Project Management
- Understanding and knowledge of general IT infrastructure technology and systems
- Knowledge of (information) risk management related standards or frameworks such as COSO, ISO 2700x, CobiT, ISO 24762, BS 25999, NIST, ISF Standard of Good Practice and ITIL
- Knowledge of security frameworks such as Hitrust
- Host and network based forensic collection and analysis
- Dynamic malware analysis, reverse engineering, and/or scripting abilities
- Familiarity with Encase, Responder, X-Ways, Volatility, FTK, Axiom, Splunk, Wireshark, and other forensic tools
- Understanding of Advanced Persistent Threat (APT) and associated tactics.
- Research, enrichment, and searching of indicators of compromise
- Very strong team and interpersonal skills along with the ability to work independently and achieve individual goals.
- Coordinate with other team members to achieve the specified objectives.
EDUCATION:
- University working and thinking level, degree in business/technical/scientific area or comparable education/experience
- Professional information security certification, such as CISSP, CISM or ISO 27001 auditor / practitioner is preferred. Professional (information system) risk or audit certification such as CIA, CISA or CRISC is preferred
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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