Summary
About the Role
Major accountabilities:
- Accountable for achieving own and team’s agreed sales, productivity and performance targets.
- Creates and executes business plans to drive this achievement, and is responsible for brands’ strategic and tactical planning in line with company strategy and standards.
- Works independently to maintain existing clients and to develop new business opportunities.
- Manages and optimizes effective allocation of resources to deliver required business results.
- Manages area sales and expense budgets.
- Serves as a communication bridge from Senior Management to Sales Specialists.
- Leads a high-performing team of Product Specialists; hires, trains and develops them as necessary; provides coaching and feedback to the team.
- Influence key account strategy in tandem with appropriate cross functional partners -Master product knowledge and disease area knowledge; and coach the team on the same.
- Gathers and is updated on required information regarding the market, key competitors’ market data, pricing intelligence, key accounts etc. -Ensures Excellency in Customer Satisfaction and Customer Services.
- Complete all reporting and administrative requirements in a timely and accurate manner.
- Operates within Novartis compliance, policies and procedures; and creates a culture that ensures all reports, direct and indirect, do the same.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt -Distribution of marketing samples (where applicable)
Key performance indicators:
- Achievement of sales revenue and market share targets vs plan - Management of operating expenses within agreed budgets through effective monitoring and reporting systems - Customer Satisfaction and Key accounts relationship maintenance within the Assigned territory - Field force efficiency, Product launch Success Rate - Development of patient and customer centric programs - Performance within the assigned territory
Minimum Requirements:
Work Experience:
- Market Knowledge and Network is desirable.
- Sales in Healthcare / Pharma / related business.
- Pre-launch activities.
- Able to understand changing dynamics of Pharmaceutical industry.
Languages :
- English and Japanese
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
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Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to [email protected] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
