REQ-10009833
Jul 29, 2024
USA

Summary

The Manager, CRM (Cardiovascular), US Patient Advocacy, supports collaboration with relevant Cardiovascular patient communities to understand unmet needs that inform business strategy, mobilize patients to seek the best care and reduce access barriers.

About the Role

Major accountabilities:

  • Support execution of integrated patient advocacy strategies aligned to critical business launch and growth brand objectives based on deep understanding of the patient/carer experience
  • Maintain trusted long-term partnerships with prioritized patient organizations and communities in relevant Cardiovascular disease areas enabling business strategies
  • Contribute to shaping the advocacy landscape on behalf of Novartis and position the company as a leader/preferred partner in the therapeutic area and disease
  • Action patient/carer insights and implications for launch and growth brands in collaboration with corporate affairs and cross-functional partners
  • Utilize corporate affairs function analytics and insights framework within scope of work
  • Support issues management execution
  • Follow key environmental and policy issues impacting the company’s ability to operate
  • Support key advocacy events and meetings
  • Manage budget and agency

Key performance indicators:

  • Success rate in achieving desired business objectives and outcomes for specified therapeutic area
  • Functional alignment of strategies, priorities, and objectives across therapeutic area
  • Utilization of OGSM framework planning approach with measurable results and assessment    
  • Feedback from internal stakeholders on collaboration, expertise
  • Feedback from patient organizations and key advocates indicating impact and a positive and transparent image for Novartis 
  • Procedural and reporting compliance
  • Ownership of development plan

Education:

  • Bachelor’s degree required

Experience:

  • 7+ years of experience in patient advocacy or related discipline with a healthcare and/or pharmaceutical background, prior experience in cardiovascular disease preferred
  • Experience building trusting relationships with patient organizations, professional associations and other stakeholders
  • Commercial experience
  • Implementation of integrated plans and projects against business objectives and priorities
  • Influencing and navigating complexity
  • Management of agency partners and budget
  • Issues management    

Skills:

  • Strong written and verbal communication skills
  • Strong people & communication skills
  • Ability to navigate complexity
  • Business acumen, critical thinking and collaborative mindset
  • Strong sense of integrity
  • Ability to multi-task and manage issues
  • Ability to operate within a dynamic & ambiguous environment
  • Understanding of US policy landscape

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards

Commitment to Diversity & Inclusion: Novartis is committed to building an outstanding, inclusive work environment and diverse teams’ representative of the patients and communities we serve.

Novartis Compensation and Benefit Summary: The pay range for this position at commencement of employment is expected to be between $130,400.00 - $195,600.00 / year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period.  Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills, and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about

suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture

Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers and take pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility & Reasonable Accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to [email protected] or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Corporate Affairs
CTS
USA
East Hanover
Communications & Public Affairs
Full time
Regular
No
A female Novartis scientist wearing a white lab coat and glasses, smiles in front of laboratory equipment.
REQ-10009833

Manager, CRM (Cardiovascular), US Patient Advocacy

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