LDC Sol Design Mgr Sales Orders & e-com

• Accountable for the LDC Solution Design in the area responsible based on the business requirements based on the Novartis architectural standards, performance, quality and security principles

• Accountable for deciding on design decisions for complex issues in strong collaboration with the respective functional GPOs and LDC Pillars based on a detailed rational and interpretation to fully understand implications of the proposal for the integrated solution

• Accountable that solution design meets a) business and user requirements, b) adheres to high level conceptual design and it is traceable, c) it is aligned with architectural roadmap, d) improves and sustains standardization efficient while respecting regulatory/control requirements (e.g., NFCM-control requirements, P3, TPRM, GxP) and e) supports the development, execution and operations of solutions

• Work (together with the IT Expert) in the assigned area and ensuring integrated solutions by strongly being connected to experts in connected work packages, data & analytics, by applying a continuous improvement mindset

• Prepare and run fit-gap workshops in the area of the assigned work package, identify critical integration points and dependencies, propose solutions for key gaps, provide effort estimations and alignment with business teams

• Accountable that dedicated project work is delivered to agreed time, cost and quality constraints following the release calendars

• Accountable that solutions are peered reviewed, formally documented and signed off by domain pillars and business functions

• Accountable that solution testing is performed and meet quality standards

• Champion the need to stay standard from a customization perspective by establish standardized design and development processes to enable cost effective delivery

• Ensure adherence with all relevant internal / external security and compliance policies and procedures (e.g. FDA, Novartis IGM framework)

• Ensure close collaboration with pillar teams and country reference group members, regular meetings and workshops are conducted and feedback from operations is taken into consideration.

Knowledge & Skills:

• Business acumen: expert level understanding of various worldwide end to end sales order processes, data models, required capabilities and operational pain points in the area responsible

• Super user level experience in SAP S/4HANA Sales & Distribution module

• Curious and forward looking: looks for signals both inside and outside the company to identify new trends and future expectations to set the goals of the commercial workstream.

• Digital savvy: very good grasp of the impacts and opportunities of data and technology will create to Novartis

• Leadership skills: ability to inspire change, involve country-experts and effectively communicate to GPOs and relevant stakeholders

EDUCATION & EXPERIENCE

• University level degree

• At least 3 years’ experience in country and global roles

• Additional Project Management training, a certification/designation desirable

• Lean / Six Sigma Certified preferred