Pros Business Leader - Mountain West

• Drive demand and impact decision-making of local and National Medical Experts (ME) and all essential HCPs within CoEs and other accounts: Priorities for ME/HCP engagements include PROS education and challenging existing approach to patient management (if warranted); compliantly impacting how the ME/HCP views our product; position our product versus other therapeutic and management options – to appropriately drive product demand. Understand and map Medical Expert sphere of influence on a broader scale. All engagement and coordination to be conducted in a manner compliant with Novartis policies and procedures;
• Develop, coordinate, and execute account-focused strategic commercial business plan: Objectives of the plan include: achievement of account-specific objectives that align to Novartis’ commercial strategy for assigned disease state; adopting an enterprise perspective to ensure strategies are tailored to customer needs that benefit patient care for assigned disease state; provide feedback to marketing team regarding competitive landscape and when adjustment of competitive strategy may be warranted; understands and adjusts plan to the interconnectivity within complex health systems; adapting communication channels to align with customer preferences;
• Assist in the design and implementation of programs that educate a multidisciplinary team that enable appropriate disease awareness, identification and care of PROS patients;
• Collaborate with all Novartis cross-functional partners and with key personnel from the account: Ownership of cross-functional partnering with other Novartis stakeholders to ensure a ‘One Novartis’ experience; extensive knowledge of Novartis personnel and resources in order to provide effective responses to customer needs related to patient care and ensures cohesive customer experience is achieved;
• Engage all relevant stakeholders within an account: Mapping and understanding needs for all relevant customers with assigned disease state; grow relationships and deliver solutions for complex group of customers within accounts; knowledge of account payor mix and ability to problem solve typical product access opportunities and policy updates. Recognition of when to address issues directly and when triage to Novartis partner is needed will be essential.
• Ability to flex across channels, proficiently using digital tools and platforms needed for virtual engagement to address customer needs: This includes virtual engagements with HCPs; harnessing Novartis digital resources that support the patient and customer experience where relevant; providing guidance to customers and making them more comfortable with the use of our digital platforms. General knowledge of current and future digital marketing and sales platforms to engage customers (i.e., dynamic targeting, insights gathering). Comfort in using sales data reporting tools to understand trends and coupling with customer insights to identify territory & customer growth opportunities in a fast-changing environment.
• Discover and identify patients through leads and prospecting; Qualify and evaluate what resources should be used to pull through these unknown possibilities. 
• Gain insights from customers within your geography and additionally through active participation in local and national conferences; Provide the information in concise and clear way to both the PBL field and HQ teams. 

Required Experience:
• Minimum of 7 years pharmaceutical experience or equivalent (i.e. pharma consulting) and 3
years of total experience in one or a combination of the following areas: Key Account/Sales
Management, Marketing, Reimbursement Management or Institutional sales preferred
• Proven ability to establish and cultivate key customer relationships. Ability to develop and
engage Medical Experts. Strategic use of non-personal promotion tools, to deliver a customized
customer experience.
• Strong Strategic and Business Acumen skills
o Excellent interpersonal and communication skills
o Advanced strategic thinking skills
o Strong business planning and Account planning expertise, with demonstrated growth among
key accounts/targets
o Strong experience in disease awareness and patient identification

The pay range for this position at commencement of employment is expected to be between $183,200.00 and $274,800.00 per year; however, while salary ranges are effective from 1/1/24 through 12/31/24, fluctuations in the job market may necessitate adjustments to pay ranges during this period. Further, final pay determinations will depend on various factors, including, but not limited to geographical location, experience level, knowledge, skills and abilities. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.