H2R Services Expert - DACH

Key Responsibilities:

• Provide end to end support of HR Services related queries and requests regarding the entire employee lifecycle processes; respond to employee inquiries related to HR policies, procedures, and benefits as well as closely cooperate with our HR colleagues from Payroll, People Partners, Talent Acquisition and Rewards teams
• Ensure all necessary entry/change/exit procedures of employee life cycle including handling of legal documents; manage and archive documents in employee files.
• Perform data management in HR systems, filing confidential HR documents ensuring that employee files records are accurate, up-to-date and maintained in a timely manner.
• Payroll and Time & Attendance – perform timely payroll and time data changes in HR system, perform checks and exchange information with payroll vendor; archive supporting documents.
• Extract HR reports and perform analysis; assist with compliance reporting and regulatory requirements.
• Liaise with external organizations and local authorities (e.g. health insurance companies or social security administration) to ensure proper document flow handling
• Act as Subject Matter Expert for agreed topics; maintain reference documentations (e.g. manuals, training materials or work instructions); actively support transitions and projects in scope

Key Requirements:

• Bachelor’s degree required or equivalent working experience; diploma/certificate in HR/other related field is preferred
• Relevant years of experience in HR Services (or similar service providing organizations)
• Strong communication and analytical skills and attention to detail with ability to prioritize in fast-paced environment
• Fluent English and German
• Experience with Payroll processing is an advantage

Nice to have:
• Experience with SAP and/or Workday is an advantage
• Knowledge of Service Now or another ticketing tool is an advantage

You’ll receive:

Monthly pension contribution matching your individual contribution up to 3% of your gross monthly base salary; Risk Life Insurance (full cost covered by Novartis); 5-week holiday per year; (1 week above the Labour Law requirement) ; 4 paid sick days within one calendar year in case of absence due to sickness without a medical sickness report; Cafeteria employee benefit program – choice of benefits from Benefit Plus Cafeteria in the amount of 12,500 CZK per year; Meal vouchers in amount of 105 CZK for each working day (full tax covered by company); Public Transportation allowance; MultiSport Card, Employee Share Purchase Plan. Find out more about Novartis Business Services: https://www.novartis.cz/

Accessibility and accommodation:

Novartis is committed to working with and providing reasonable accommodation to all individuals. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in any order to receive more detailed information about essential functions of a position, please send an e-mail to inclusion.switzerland@novartis.com and let us know the nature of your request and your contact information. Please include the job requisition number in your message.