Summary
About the Role
We are seeking a dynamic and motivated intern to join our digital team, specializing in digital channels. As an intern, you will work alongside experienced team members, gaining valuable hands-on experience in managing complex website migration projects and enhancing our web presence. Additionally, you will also have the opportunity to contribute to our email marketing efforts by sending mass emails to our customers. This is an exciting opportunity to play a crucial role in optimizing our web presence and communication strategies, contributing to the overall success of our digital initiatives. Join our team and make an impact on our digital transformation journey.
Preferred start date: 01.01.2025
Latest start date: 01.02.2025
Duration: 6-12 months
Please submit a cover letter that includes your motivation for the position and from when you will be available. Thank you.
Key responsibilities:
- Collaborate with the digital team to plan and execute the migration of our HCP facing website.
- Conduct thorough testing of the newly migrated website, resolving any bug or compatibility issues, and ensuring proper functioning across various browsers and device types.
- Document the migration process, including detailed procedures and key learnings, to facilitate future website migrations or updates.
- Assistance in Email Campaign Creation: Assist in the creation and execution of email marketing campaigns using SFMC. This includes email template design, content creation, audience segmentation, A/B testing, and scheduling.
- Journey and Automation Setup: Collaborate with the digital team to set up customer journeys and automated workflows within SFMC. This involves mapping out customer touchpoints, building automation rules, and monitoring their performance to drive engagement and campaign effectiveness.
- Reporting and Analysis: Assist in analyzing email campaign performance metrics, such as open rates, click-through rates, conversions, and unsubscribe rates. Generate regular reports using SFMC reporting tools to identify trends, insights, and opportunities for optimization.
Essential requirements:
- Education: Bachelor degree, Master degree
- Languages: English (German and French are a plus)
Desirable requirements:
- Currently pursuing or recently completed a degree in Business Administration, Information Technology, Web Development, or a related field.
- Familiarity with content management systems, website development processes and SFMC is a plus.
- Basic Understanding of Email Marketing: Familiarity with the fundamental concepts and principles of email marketing, including audience segmentation, campaign creation, A/B testing, and performance analysis.
- Strong Analytical Skills: Ability to analyze data and metrics related to email campaigns, such as open rates, click-through rates, conversions, and unsubscribe rates. Proficiency in Excel or other data analysis tools is beneficial.
Why Novartis: Our purpose is to reimagine medicine to improve and extend people’s lives and our vision is to become the most valued and trusted medicines company in the world. How can we achieve this? With our people. It is our associates that drive us each day to reach our ambitions. Be a part of this mission and join us! Learn more here: https://www.novartis.com/about/strategy/people-and-culture
Commitment to Diversity and Inclusion:
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
Accessibility and accommodation
Novartis is committed to working with and providing reasonable accommodation to all
individuals. If, because of a medical condition or disability, you need a reasonable
accommodation for any part of the recruitment process, or in order to receive more detailed
information about the essential functions of a position, please send an e-mail to
diversity.inclusion_ch@novartis.com and let us know the nature of your request and your
contact information. Please include the job requisition number in your message
Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
