Summary
About the role:
Responsible for a defined scope in the execution of Comms & Patient Relations strategies and plans. Ensures all aspects of the daily operations run effectively and efficiently, identify and resolve upcoming issues, improve processes, ensure quality deliverables.
About the Role
Key responsibilities:
- Enhance engagement with the patient community through a patient-focused mindset.
- Identify solutions that educate and empower patient organizations to improve patients’ disease awareness, quality of life and access to therapies.
- Work with patient organizations to plan and implement short- and long-term programs to meet both business and disease communities needs.
- Stay current with relevant information and resources regarding industry and health care legislation.
- Provide updates regularly to the disease communities.
- Monitor metrics and audience statistical analysis and planning.
- Develop strategy and content for multi-channel communications activities (traditional, social and digital channels), aligned to communication objectives, focusing on brands & disease areas that are deemed priority for the business.
- Manage PR agencies and budgets, track progress, ensure deadlines are met, and ensure quality and compliance in communication materials
Essential requirements:
- Bachelor’s degree in communication sciences and/or Journalism
- Experience in roles related to communications and/or patient management, preferably within the pharmaceutical industry, NGOs or newspapers
- Strong oral and written communication skills
- Ability to convey scientific information in simple language
- High capacity for empathy and self-management
- International experience is a plus
- Strong project management skills
- Intermediate English level
Benefits and rewards
Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Commitment to Diversity and Inclusion
Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-culture
Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork.novartis.com/network
Benefits and Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: https://www.novartis.com/careers/benefits-rewards
Novartis is committed to building an outstanding, inclusive work environment and diverse teams' representative of the patients and communities we serve.
